Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Time
We offer free worldwide shipping on all orders. Delivery times vary depending on your location and typically range from 3 to 15 business days after your order has shipped.

Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

Customs, Duties & Taxes
Levura is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Levura is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us directly with photos of the item and packaging so we can resolve the issue.

Delays
Occasionally, shipments may be delayed due to customs processing, weather conditions, or other factors outside our control. We appreciate your patience and will assist wherever possible.